Privacy Policy

Lipid Complex ("we," "us," or "our") operates lipidcomplex.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or place an order.

Information We Collect

When you subscribe or purchase, we collect your name, email address, shipping address, billing information, and phone number. We also collect browsing data such as your IP address, browser type, pages visited, and referral source through cookies and analytics tools.

How We Use Your Information

• To process and fulfill your orders and subscriptions
• To send order confirmations, shipping updates, and account notifications
• To communicate promotions, new products, and updates (you may opt out anytime)
• To improve our website experience and product offerings
• To prevent fraud and maintain security

Sharing Your Information

We do not sell your personal information. We share data only with trusted service providers who help us operate our business — including Shopify (ecommerce platform), Appstle (subscription management), and shipping carriers — all of whom are bound by confidentiality agreements.

Cookies

We use cookies to maintain your shopping session, remember preferences, and analyze site traffic. You may disable cookies in your browser settings, though some features may not function properly.

Your Rights

You have the right to access, correct, or delete your personal data at any time. To make a request, email us at hello@lipidcomplex.com.

Data Retention

We retain your data for as long as necessary to fulfill your orders, maintain your subscription, and comply with legal obligations. You may request deletion at any time.

Security

All transactions are processed over SSL encryption. We follow industry-standard practices to protect your information, though no method of transmission is 100% secure.

Third-Party Links

Our site may link to tomybiton.net and other third-party sites. We are not responsible for their privacy practices.

Contact

Questions about this policy? Contact us at hello@lipidcomplex.com or 516-210-2102.